Questions
Before you ask…
Is this suitable for introverts?
Yes. You do not need to become louder, more talkative or more extroverted. The courses help you communicate with greater confidence while still sounding and feeling like yourself. You will learn practical ways to listen, respond, express yourself and handle real-life situations without forcing a different personality.
Which course is right for me?
Choose Spark Starter if you want to feel more natural meeting people, starting conversations and building closer connections.
Choose Youth Communication Power Pack if you are a young adult who wants to speak up more confidently, express ideas clearly, handle feedback and conflict, contribute in groups and communicate with greater presence. It is suitable for polytechnic and university students, as well as young working adults.
Choose Standout Service if you work with customers and want to communicate more confidently, understand their needs, make thoughtful recommendations, solve problems and handle difficult service moments professionally.
Choose WorkSeries 101 if you're early in your career and want to build the small workplace communication habits, like closing the loop, flagging risks early and bringing solutions instead of just problems, that make people trust you with bigger responsibilities.
Can I purchase one level on its own?
Yes. Each available level can be purchased separately. However, the courses make the most sense when you begin with Level 1, as it introduces the foundational skills used in the later levels.
If you would like to complete the full learning journey, the three-level bundle also offers better overall value.
Do I need to complete the levels in order?
We recommend completing the levels in order. Level 1 introduces the foundational skills, while Levels 2 and 3 build on them and apply them to more challenging situations.
You may still purchase an individual level if you are already confident with the earlier skills, but some techniques introduced in previous levels may be referenced.
What do I receive with each course?
Each course includes short, self-paced video lessons built around relatable situations, practical frameworks and simple activities that help you apply what you learn in real life.
Depending on the course, lessons may also include reflection questions, cheatsheets and ready-to-use phrases.
How long will I have access?
Your purchase includes 12 months of access from the date of purchase. During that period, you may revisit the lessons as often as you need and learn at your own pace.
Can I purchase a course for someone else or for a team?
Yes. You may purchase a course for another individual, and organisations may enquire about access for teams or groups.
Each individual purchase is intended for one learner. Please contact us if you require access for more than one person.
How can I pay?
Payments are processed securely through Payhip. Major credit and debit cards are accepted, and Singapore customers may also be able to pay using PayNow. Prices are listed in Singapore dollars.
Available payment methods will be shown at checkout.
Is Instantly Likable a course?
No. Instantly Likable: A Light-Hearted Guide for the Socially Clumsy is a short, practical ebook that you can read at your own pace.
It explores the small behaviours that help people feel more comfortable around you, including first impressions, listening, finding common ground and sharing without oversharing. It can be purchased separately from the courses.
What if I experience a problem with my purchase?
Please contact us if you receive the wrong product, make a duplicate purchase or experience a technical issue that prevents you from accessing the course. We will review the situation and help put it right.
Please refer to our Refund Policy for the full terms.
